Delivery and returns
I aim to process and ship orders within 48 hours (excluding weekends). I ship to the customer address supplied when the order is placed.
Shipping to the UK is:
- £1.50 for small purchases such as bias tape, buttons or threads on their own
- £3.00 for purchases that contain fabric
- Free UK shipping on all orders over £50.00.
Parcels are sent via Royal Mail unless otherwise stated. Due to COVID-19, there may be delays.
If you want a tracked service, I offer Royal Mail Signed For® 2nd Class at checkout.
International shipping is calculated at checkout and depends on the weight of your parcel. You can get an estimate by adding your items to the basket and looking at the shipping rate at the checkout stage (before purchasing):
All international orders are sent using a tracked service. Parcels are sent via Royal Mail or courier (if large). Due to COVID-19, there may be delays.
Import tax will apply on delivery.
Returns and refunds
The fabrics I sell are cut to order and therefore are non-refundable.
If your fabric is faulty or was damaged during shipping, please email me within 48 hours of receipt on firstname.lastname@example.org.
This does not affect your statutory rights.