Delivery and returns

UK shipping

UK shipping is currently at a fixed rate of £3.00 (with the exception of swatches which are free UK delivery).

UK shipping is free on all orders over £50.00.

I aim to process and ship orders within 48 hours (excluding weekends).

I ship to the customer address supplied when the order is placed. Parcels are sent via Royal Mail. Due to COVID-19, there may be delays. 

I get proof of postage for all parcels. If you want a tracked service, I offer Royal Mail Signed For® 2nd Class at checkout.

 

International shipping

I ship internationally using Royal Mail Tracked and Signed service. Shipping is based on size, weight and destination and is automatically calculated at checkout.

I aim to process and ship orders within 48 hours (excluding weekends).

I ship to the customer address supplied when the order is placed. Parcels are sent via Royal Mail. Due to COVID-19, there may be delays. 

 

Returns and refunds

The fabrics I sell are cut to order and therefore are non-refundable.

In the unlikely event that your fabric is faulty or was damaged during shipping, please email me within 48 hours of receipt on hello@thesewistfabricshop.co.uk.

This does not affect your statutory rights.